Short answer
In an emergency in Italy call 112, the free single emergency number that works from any phone and needs no permit or papers. Call 118 for an ambulance, 1522 for violence or stalking, 800 290 290 for trafficking, and 19696 if you are under 18 and want to talk to someone.
Information, not legal advice. MovItaly is not a law firm. Check with the questura or consulate before you act.
Free help, now
These organisations give free information and support. Contact one of them first.
Who is this for
Everyone, including teenagers. If you are in danger right now, call 112.
Numbers (all to VERIFY before launch)
- 112
- single emergency number, free, works from any phone.
- 118
- ambulance and medical emergencies.
- 1522
- free helpline for violence and stalking, with interpreters.
- 800 290 290
- anti-trafficking helpline.
- 19696
- Telefono Azzurro, support for children and teens.
What to do
- Stay calm and say where you are.
- Say what happened and how many people need help.
- Stay on the line until told you can hang up.
- You do not need a permit or papers to call for help.
If you are under 18
Talking to someone is always okay. You can call 19696 any time, or tell a trusted adult such as a teacher or doctor.
Questions people ask
Do I need a permit or papers to call 112?
No. 112 is free, works from any phone and does not ask about your status. Source
Who do I call if I am being abused or stalked?
Call the free 1522 helpline, which has interpreters. In immediate danger call 112. Source
I am under 18 and want to talk to someone. Who can I call?
Telefono Azzurro, 19696. You can call at any time or tell a trusted adult such as a teacher or doctor. Source
Sources
- Numero Unico di Emergenza 112 (Ministero dell'Interno)
- 1522 helpline (Dipartimento per le Pari Opportunita)
- Telefono Azzurro 19696 (Telefono Azzurro)
